1. How long does a quotation take?
In most cases, we respond within two days. If something in RFQ need be comfirmed, we will notify you asap.
2. How do I know my design will be kept confidential?
We sign and adhere to any non-disclosure or confidentiality agreement with our customers. We also have a strict confidential policy within our factory and never allow any proprietary information to be disclosed to a third party.
3. How quickly can I get my mold and parts?
Usually the mold FOT takes four weeks and it will take more time with complex structure. Parts will be molded once the samples are approved by the customer. Production lead time is based on the quantity.
4. Do you do the surface treatments please?
Sure. We do the surface treatments, like screen painting, laser etching, thermal melting, welding as well as assembling.
5. What drawings format you need for production?
2D, 3D both available. 2D like PDF, CAD, JPG etc. 3D like STP, IGS, STL, SAT, PRT, IPT etc.
6. What about quality control?
Self-inspection in every process by the production operator. Spot inspection and final inspection executed by QC, Defective rate is controlled within 1%.
7. What kind of payment terms do you accept?
8. What's your largest advantage?
We specialize in high precision mold with professional technical team and quality guarantee and management.